What is your returns policy?
Returns need be placed before 30 days of the order date. Change of mind returns are for store credit only. Faulty items can be issued a refund.
How do a lodge a return?
Please reach out to hello@herbststudios.com to start the returns process.
When will I get my order?
All orders are dispatched 1-2 business days after the order placed date. Pre orders do not apply to this and will be noted on the product page the expected dispatch date.
What's the go with shipping?
There is free shipping on orders over $300. On orders under $300 there is a shipping flat rate of $10. All orders in Australia will be sent Express with Australia Post.